Privacy Policy

This Privacy Policy describes how Pierre Lorren ("we," "us," or "our") collects, uses, and shares your personal information when you use our website (www.pierrelorren.com) and our mobile application ("app").

Information We Collect

We collect several types of information from you, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and shipping address.
• Order Information: We collect information about your purchases, including the products you order, payment details, and billing and shipping information.
• Device Information: We collect information about the device you use to access our services, including your IP address, browser type, operating system, and device identifiers.
• Usage Information: We collect information about how you use our services, such as the pages you visit, the products you view, and the actions you take.
• Location Information: With your consent, we may collect information about your location.

Device Information

We may collect device-specific information, including device identifiers, when you use our app. This information helps us to:

• Operate and improve our app's functionality
• Personalize your experience
• Analyze app usage and trends
• Prevent fraud and ensure security
• Provide customer support

Device Identifiers

Device identifiers are unique strings of characters that can be used to identify individual devices. Examples of device identifiers we may collect include:

• Advertising ID
• Android ID
• IMEI
• BSSID
• MAC address

Third-Party Services

Please note that our app may integrate with third-party services, such as payment processors (e.g., Stripe) and embedded web content (e.g., WebView), which may also collect device identifiers. We encourage you to review the privacy policies of these third-party providers to understand their data collection practices.

Your Choices

In some cases, you may be able to limit the collection of device identifiers through your device settings. For example, you can often reset your device's advertising ID. Please consult your device's help documentation for more information.

How We Use Your Information

We use your information for various purposes, including:

• To process and fulfill your orders
• To communicate with you about your orders and our services
• To personalize your experience
• To improve our website and app
• To analyze app usage and trends
• To prevent fraud and ensure security
• To provide customer support
• To send you marketing communications (with your consent)

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us to operate our business, such as payment processors, shipping carriers, and marketing providers.
• Business Partners: We may share your information with business partners to offer you products or services that may be of interest to you (with your consent).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties with your consent.

Your Choices

You have several choices regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us.
• Location Information: You can control the collection of your location information through your device settings.
• Cookies: You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and app.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@pierrelorren.com

Last Updated: April 23, 2025